Terms of Service
Overview
This website is operated by Prototype.Society. Throughout the site, the terms “we”, “us” and “our” refer to Prototype.Society.
By accessing our website and purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you may not use our website or services.
Eligibility
By using this site, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.
Products and Services
We sell hair extensions and related beauty products, including custom-made and made-to-order items.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
Orders
When you place an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or payment issues.
Custom and made-to-order items begin processing immediately after purchase and cannot be cancelled once production has started.
Pricing and Payment
All prices are listed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time without notice.
Payment must be completed in full before orders are processed.
Shipping and Delivery
Delivery times are estimates only and are not guaranteed. Once an order has been shipped, responsibility transfers to the shipping carrier.
We are not responsible for delays, lost, or stolen parcels once tracking shows delivery or dispatch.
Customers are responsible for providing accurate shipping information at checkout.
Returns and Refunds
All custom and made-to-order items are final sale and non-refundable.
Standard items may be eligible for return if they meet the conditions outlined in our Return and Refund Policy.
Chargebacks and Disputes
By completing a purchase, you agree not to initiate an unauthorised chargeback without first contacting us to resolve the issue.
We maintain full records of:
- Orders
- Payments
- Shipping and delivery tracking
- Customer communications
These records will be used as evidence in the event of a dispute.
Intellectual Property
All content on this website, including branding, images, and product descriptions, belongs to Prototype.Society and may not be copied or used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Contact Information
For questions regarding these Terms, please contact:
Prototypebeauty@outlook.com
